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The Conciege was rude. We had a tour on my birthday May 14 2017 and Mothers Days We did not know where the pick up was and elected to ask the Conciege for help finding the hotel pick up location. I asked and she answer here here and here pointing to three directions. I...
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Anonymous
PEMCO

How could you spend the entire morning searching for the bus?

#1050270
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I went to the pool bar to order drinks for my family and friends. The bartender, Steve pretended like I didn't exist. He took all the customers around me instead. After watching as customers that came after me get served. I knew that I was being discriminated. After I...
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#861062
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A recent visit to Las Vegas and a couple of nights in the Rio destroyed all previous OK visits. first we were kept waiting in line to check in for almost an hour - on a Wednesday evening. After having to quit the registration, because it was in my name (I was still on...
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#311379
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Rio All Suite Las Vegas Hotel And Casino - Something growing in vent

Rio All Suite Las Vegas Hotel And Casino
#1132501
1.0
Details
Checked in found something in bathroom vent. Changed rooms that room had same problem changed again this room ok. Still at Rio tell Sunday 11/19. Will try to attach photo. Charles Verno
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Rio All Suite Las Vegas Hotel And Casino - Concierge with additude

Rio All Suite Las Vegas Hotel And Casino
#1047007
3.7
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Rude front Concierge desk employee. I asked where tour shuttle arrived and was pointed in three directions. I ask " where are you pointing to" and she replyed there, there, and there. I dont know where there is. Ruined my birthday morning..l
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website